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How do I retrieve my forgotten password?

Click the Forgot your password? link and enter your username and email address you used to subscribe (in most cases, your username and email address will be identical; please enter them both). A new password will automatically be sent to your email account. If you are still having problems, please contact us.

How do I change my password or email address?

You can review or update your user info on the "My Account" page, once you log in.

How do I stop receiving the daily and weekly emails?

You may unsubscribe from any of our lists simply by clicking the "Manage My Account" link located at the bottom of every email we send.

For all other issues, please feel free to contact us.

How can I recommend content for your site?

To suggest new coverage, resources or content to RGE, e-mail our research team at editor@roubini.com. Please send us your comments or questions via email here. For technical issues or questions about using our site, please use our technical support form or contact support@roubini.com.

Subscriptions

How do I become an RGE client?

To begin or renew your account with RGE, contact the nearest regional office:

Roubini Global Economics Corporate Headquarters/The Americas

120 Broadway, Suite 2740
New York, New York 10271

Tel: 212.645.0010
Fax: 212.645.0023
americas@roubini.com

RGE Europe, Middle East, Africa and Asia

120 Holborn 5th Floor
London, EC1N 2TD, United Kingdom

Tel: +44 (0) 207 092 8850
Fax: +44 (0) 207 242 4783
europe@roubini.com or asia@roubini.com

If I subscribe to RGE, do I get access to fee-based articles from the Economist, Wall Street Journal, etc. which are linked to from your Web site?

An RGE subscription does not include access to outside fee-based sites. Outside links which require more than a free registration will be marked as (Subscription Only).

What browsers/platforms does RGE support?

For Windows Platforms: IE 6+, Firefox 3+
For Mac Platforms: Safari 3+, Firefox 3+.

Technical Issues

Can I access RGE from more than one computer?

Yes. Unless you have an IP restricted subscription, you may log-in to RGE from any computer at any time. You may not, however, be logged-on to RGE from multiple locations at the same time.

When is login required, once I am a client?

For subscriptions that require registration, you will need to login to Roubini.com each time you visit. We also offer IP recognition subscriptions that simply recognize users who access the site from an authorized IP address (for instance, from the domain of a corporate client). Users with this type of access may not be required to login.

I am having trouble logging in with correct username/password.

First, make sure that you are entering your username and password with the correct capitalization and no extra spaces. If you created your account after August 2008, then your username is the email address you entered during registration.

If the problem persists, you can click the Forgot your password? link and enter your username and e-mail address. A new password will automatically be sent to your email account.

If you don’t remember your username, you may enter the email address associated with your account, and your username will be emailed to that address. If you are still having problems, please contact us.

Based on your computer’s browser settings, it is sometimes possible that your computer is remembering an old password. To correct this, we suggest that you clear your cookies, launch a new browser, and try logging in again:

Instructions for Internet Explorer

1. In the internet explorer menu, go to Tools
2. Go to Internet Options
3. On the first tab, General, the 2nd section is called Browsing history. Click Delete.
4. Another box will pop up. Click Delete cookies.

Instructions for Firefox

1. In the firefox menu, to to Tools.
2. Go to Clear Private Data
3. Check only the boxes next to Cache and Cookies
4. Click Clear Private Data.

Now launch a new browser and go to our home page www.roubini.com. Type your new username and password and click the Login button.

How do I stop Internet Explorer's Pop-up Blocker from blocking my access to links from the RGE site?

Users who are accessing the site with IE and Windows XP (SP2), may need to adjust their browser's Pop-up Blocker settings. In the IE browser toolbar click on: Tools > Pop-up Blocker > Pop-up Blocker Settings, and adjust to allow pop-ups from www.rge.com. View Microsoft information page.

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